Support

/Support
Support 2021-07-01T05:17:06+00:00

Company Profile

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Product Catalog Ⅰ – Fasteners, Hardware, Stampings, etc.

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Product Catalog Ⅱ – Fasteners, Hardware, Stampings, etc.

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Product Catalog Ⅲ – Metalware, Ironware, Metal Wire Items[Racks, Baskets, Display Holder, Trolley, Carts, Hoops, etc.]

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Product Catalog Ⅲ – Metalware, Ironware, Metal Wire Items[Racks, Baskets, Display Holder, Trolley, Carts, Basketball Hoops, etc.]

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FAQ -for products

Q: Can you provide samples for checking and testing?

A: Yes. Some of our products in stock could be sent within 2 days. Other products for proofing will be 5-10 days usually.

Q: Can I customized the products?

A: Yes. Custom products are available according to your drawings or ready samples.

Q: Do you have any possible discount or promotion?

A: Yes. We will release some discount in Holidays or Festivals. You could also find more actitivies on our Linkedin

Q: What is the delivery time for bulk?

A: Usuall 15-30 days. It depands on your quantity.

Q: Do your products have any certificates?

A: Yes. We have SGS reports, CE, FDA, etc. for the specific itmes.

Q: What is the usage for your products?

A: It is suitable for surpermarkets, stores, online e-shop, etc.


FAQ -for compnany

Q: Are you trading company or manufacturer ?

A: We are factory with trading office near Shanghai.

Q: What is your terms of payment ?

A: Payment<=5000USD, 100% in advance. Payment<10000USD, 50%/50% T/T. Payment>10000USD, 30%/70% T/T.

Q: Do you have warranty?

A: Yes. We will provide better solution with after-market service.

Q: Can I visit your factory?

A: Sure. Please inform us in advance and we will arrange the schedule for visiting.

Q: Do you have other websites for reference?

A: Yes. For fasteners you could visit our shop on Made-in-China. For metal products you could visit our shop on Alibaba

If you have another question, pls feel free to contact us as below:

Lily Zhu
www.junmetal.com
sales@junmetal.com

WARRANTY

  • Most of our items have 12 months insurance and warranty. We intend to provide better after-market service.

SHIPPING

  • We have mature one-stop supply chains including shipping agents with long term relationship and better quote, to lower our customers’ totally cost and higher the profit.

CUSTOM

  • We could custom and proofing samples according to your drawings or ready samples and we will always provide better solution if you need develop and improve your items.
  • We always be actitive and keep sense of smell in the market. We will recommend you the most popular items in the market according to our research.

TRADING

  • We also support multi-demands from our clients on request.